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Standards & Compliance

What we're measured against

Anyone can print a badge. We publish the written standards our work is checked against, the licensed-professional policy behind every job, and the two things you can hold us to in writing.

Written report on every visit · Licensed & insured · If it passes, we say so and leave.

The written standards

Three documents, publicly published.

These are not our standards — they are the trade’s, written by bodies with no stake in your invoice. That is exactly why we quote them. Every verdict in your report cites the one it came from, so a second opinion can check our work against the same page we did.

NFPA 211

Standard for Chimneys, Fireplaces, Vents, and Solid Fuel-Burning Appliances. Every inspection checklist we run is built from it — including the 1/8-inch creosote threshold we measure before recommending any sweep, rather than recommending one on sight.

Read the source

IRC — venting requirements

International Residential Code: clearance to combustibles, termination height above the roofline, and hearth-extension dimensions. When a finding cites a clearance or a termination, this is the rule it is being measured against.

Read the source

UL 1777

The listing standard for chimney lining systems. Relines are sized to the appliance and installed to the listed system's instructions — the listing is what makes a liner verifiable rather than a matter of opinion.

Read the source
Who does the work

CSIA-certified technicians, licensed & insured.

Our technicians hold CSIA certification — the chimney trade’s recognized credential, issued by the Chimney Safety Institute of America and earned by examination, not by paying a membership fee. Beyond the certificate, here is what is true on every single job.

A licensed professional where one is required

Work that requires a licensed professional — gas, electrical, or structural — is performed or signed off by one, to the code in force where you live. We do not treat licensing as a badge on a website; we treat it as a per-job requirement that follows the jurisdiction the work happens in.

A written, line-item quote before anything starts

You approve a written, line-item quote before any work begins. Each line names the defect, the fix, and the standard the fix satisfies — and you can approve any subset of it. Nothing gets added on the roof.

Photo evidence behind every finding

Photo evidence backs every finding and every completed job, delivered in a written report within 48 hours. If the chimney passes, we say so and leave — the photos and the findings are yours either way.

Licensed & insured, and documented on request

We are licensed and insured for the work we perform, and we produce a certificate of insurance on request — including additional-insured endorsements for property managers and commercial clients. Ask at [email protected].

What you will not find on this page

Paid accreditation seals and trade-association membership logos. They are bought, not earned, and none of them tells you whether your flue is safe. We would rather hand you the standard, the reading, and the photograph — and let you check.

Read the full FAQ
15+
Years in the field
NFPA 211
Checklist
48h
Written report
< 2hr
Response
Ready when you are

Get it inspected. Get it in writing.

Flat fee confirmed when you book. Same-week scheduling. A pass/fail verdict within 48 hours.

Licensed & Insured Same-Week Scheduling Photo-Documented Findings
Emergency

24/7 Response

Chimney fire, storm hit, active leak, or a flue you're not sure about? We answer 7 AM to midnight and the assessment ends in a written safe-to-use verdict — including a do-not-use notice when the evidence supports one. After-hours dispatch runs subject to crew availability.

Emergency line